PRIVACY POLICY


Privacy Policy for Prayerful Pours Candle Co., Soy Wax Candle Online Store

Effective Date: February 5, 2024

At Prayerful Pours Candle Co., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide while interacting with our online candle store.

1. Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website.

  • Communication Data: We collect information related to your interactions with us, including emails, chat logs, and customer service inquiries.

  • Website Usage Data: We gather data about your use of our website, such as the pages you visit, the duration of your visit, and your IP address. This information helps us improve our website and enhance your user experience.

2. How We Use Your Information:

  • Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping, payment processing, and order confirmation.

  • Communication: We may use your contact details to communicate with you about your orders, provide updates, and respond to your inquiries.

  • Marketing: With your consent, we may send you promotional emails or newsletters about our products, special offers, and updates. You can opt-out of these communications at any time.

  • Website Improvement: We analyze website usage data to understand how our customers navigate and interact with our site, allowing us to enhance its functionality and user experience.

3. Data Security:

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4. Third-Party Services:

  • We may use third-party services, such as payment processors and shipping partners, to facilitate order fulfillment. These service providers have their own privacy policies, and we recommend reviewing them for more information.

5. Cookies and Similar Technologies:

  • Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Children's Privacy:

  • Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will promptly delete it.

7. Changes to This Privacy Policy:

  • We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically for any updates.

8. Contact Us:

  • If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at hello@prayerfulpours.com.

By using our website and providing your information, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Prayerful Pours Candle Co. Your privacy and satisfaction are our top priorities.